Scheduling
ECW PLAYBOOKPre-Op & Procedure Booking
Capture imaging, labs, anesthesia, and clearance data before locking surgical slots.
Ready in
2–4 weeks
Typical ECW rollout timeline
Automation lift
Varies
Depends on call mix and workflow scope
Escalations
On-call
Response times follow your protocols
Section
High stakes scheduling
Procedures require precise coordination. Missing a clearance note or imaging report can cancel the case the day of.
Section
Gaps today
If any of these are happening regularly, automation can close the loop quickly.
- Patients booked without labs
- Authorizations pending at time of surgery
- No record of patient fasting instructions
Section
MedReception capture
AI follows specialty-specific checklists: imaging status, referring surgeon, anesthesia needs, equipment, and consent.
Section
Handoff
Structured packets land in ECW or the perioperative dashboard so staff can focus on exceptions, not transcription.
Next step
Bring this playbook into your ECW environment
We’ll load your scripts, routing maps, and compliance requirements into MedReception AI, then show your stakeholders how each call is logged back into ECW.