Custom-Built, Not Plug-and-Play

Independent AI Receptionist for AdvancedMD Practices

A custom-built AI receptionist for practices on AdvancedMD: tailored call flows, free lifetime tuning, summaries staff enter. No AdvancedMD integration; portable if you switch EMRs.

Section 1

The Phone Problem AdvancedMD Alone Can't Solve

AdvancedMD handles your scheduling, billing and charting, but it does not answer your phones. That job still falls to a front desk fielding heavy call volume between check-ins, prior auths and patients standing at the counter. Missed calls lose new patients, and hold times cause hang-ups before anyone reaches a live person.

Section 2

Custom-Built for Your Practice, Not a Template Dropdown

MedReception AI is not plug-and-play software you adapt yourself to. Every practice gets a tailored AI: your call scripts, your triage and escalation rules, your provider routing, your refill rules, your hours and your brand voice, starting from specialty templates.

Section 3

How It Works Alongside AdvancedMD

MedReception does not integrate with AdvancedMD. Every patient interaction produces a structured, EMR-pasteable summary that your staff enter in AdvancedMD, with appointment requests arriving complete with the reason, provider and preferred times. Custom integration available. On the EMRs we integrate with today, such as eClinicalWorks, athenahealth, Practice Fusion and Tebra, booking into the chart is part of the setup.

Section 4

Independent of Your EMR, and Portable If You Leave It

EMR vendors are adding built-in AI phone features, and bundled AI has genuine appeal: it is convenient and may look cheaper on paper. An independent receptionist belongs to your practice instead. If you move from AdvancedMD to another platform, your scripts and routing move with you.

Section 5

A Real Team Behind the AI

The part of MedReception AI that surprises practices most is the service. There is a real team behind the AI: people who configure your flows during onboarding, answer when you have a question, and suggest improvements as they see how your calls actually go. Free lifetime edits are part of every plan.

See the AI medical receptionist in action

MedReception AI answers every call right away, books appointments, and routes urgent needs, 24/7 and HIPAA compliant (verified by Compliancy Group). Book a demo and hear it handle your real calls.