AI Compliance & Security
HIPAA Checklist for AI Receptionists
Published 2026-01-12
What compliance officers should verify before deploying AI phone systems.
Compliance is non-negotiable in healthcare AI. What compliance officers should verify before deploying AI phone systems.
HIPAA requires encryption, access controls, audit logs, and Business Associate Agreements (BAAs) for any vendor handling PHI. AI receptionists are no exception.
Operations-focused AI should never make clinical decisions, store unnecessary data, or train on patient information. Scope matters.
MedReception AI signs BAAs before go-live, encrypts every call with AES-256, and maintains audit-ready logs for compliance teams. PreScribe AI follows the same standards for workflow automation.
See AI in action
MedReception AI handles calls, intake, and routing. PreScribe AI automates prior auth, refills, and clinical admin.