Cost · ROI · Staffing
Solo Practice Costs
Owner-operator economics and coverage without adding headcount.
When you’re solo, every missed call or interruption hits revenue directly.
Define the cost problem
- •Owner juggling calls and patients
- •No slack for sick days or spikes
- •Hiring is a big fixed cost
Hidden costs
- •Abandonment hurts cash flow
- •Owner time lost to triage
- •Stress and burnout risk
Rough ranges
- •Hiring adds fixed cost + burden
- •Temps/agency add premiums
- •AI adds predictable cost vs. lost visits
Compare options
- •Hire/OT to cover all hours
- •Use services for after-hours
- •AI intake; owner for clinical calls
- •Hybrid as volume grows
AI reception advantage
- •Answers everything so owner stays with patients
- •Predictable cost vs. headcount
- •Routes only true escalations to you
What to do next
- •Quantify missed calls × visit value
- •Model AI vs. first hire timing
- •Set escalation rules for clinical calls