Client Portal

Medical Phone Problems

We can’t hire enough receptionists

Hiring freezes, wage competition, and turnover make it impossible to keep phones covered. MedReception AI fills the gap instantly so clinics don’t have to depend on perfect staffing.

Benchmarks we see after go-live

0

New hires required for full coverage

7–14 days

Typical launch window

Higher retention

Remaining staff stay longer

Why clinics feel the pain

Open reqs sit for months while calls spike
Agency temps don’t know our workflows
Existing staff burn out covering phones and front desk
Providers hate seeing inbound calls roll to voicemail

How MedReception AI fixes it

AI receptionist on day one

Katie AI handles every inbound call with your scripts and routing rules—no hiring cycle required.

Configurable staffing modes

Run AI-only, blended AI + human, or escalation-only modes depending on how many people you have on site.

Recruiting buffer

Keep patient experience high while HR searches for the right hire, instead of rushing a bad fit onto the desk.

Cross-silo coverage

Tie AI routing into scheduling, refills, and messaging so the remaining team works at the top of license.

Where to go next