AI Call Routing for Healthcare
No more phone trees. No more “press 1 for scheduling.” Patients speak naturally, and our AI routes them instantly and accurately — all while maintaining HIPAA compliance.
Try the Routing DemoSmart Routing Without Phone Trees
🎯 Natural Language Understanding
Patients simply say what they need — “I want to schedule,” “I need a refill,” “I need directions.”
⚡ Instant Transfer
Transfers to the right staff, provider, voicemail, or department with zero delays.
📊 Rules-Based + AI Logic
You define the workflow. AI handles routing with precision.
🌎 37+ Languages
Routes patients correctly regardless of language or accent.
Build Your Custom Call Routing Map
Every practice is different. We design the routing logic around your workflows—urgent, routine, new patient vs established, referrals, imaging, billing, and more.